FAQ

When will my order be delivered?

Orders are processed and verified within 36 hours. After the orders are verified, our warehouse department will prepare the package and ship it to the courier. This process can take 1-2 business days. If you enter an incorrect address, please inform us as soon as possible before it get to our courier to route to your destination. You should receive your package within 4-10 business days

Can I check the status of order?

Yes, you can check your status HERE

What type of payment method do we accept?

We prefer Credit Card as the first payment method.

How Do I use Discount Code?

Discount Coupons must be entered at the checkout page. You must press “Apply” to see the order total update. Discount codes or gift cards must be applied at time of checkout. We cannot adjust any prices after the order has been submitted.
NOTE: Only one code can be used on a purchase. Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.

Is your Site Safe?

YES! Our stores include a 128 bit SSL certificate that is used by the store shopping cart. In addition, our hosting and software is Level 1 PCI compliant

If you still have any question, please contact us: support@vedeus.com